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B&A | Where the trends are taking pharmacy in 2023

January 24th 2023 | 7pm

Welcome back to United Drug's award winning Pharmacy Webinar Series for 2023. Our goal is to support our customers and improve patient care at any given opportunity. So, our educational topics coupled with valuable industry insight aims to guide our customers in enhancing patient care and maximising their business opportunities.

This month we are joined by Larry Ryan, (Director of B&A Research and Insights), Oonagh O'Hagan (Managing Director of Meagher's Pharmacy Group) and Denis O'Driscoll, (Superintendent Pharmacist of LloydsPharmacy) to discuss some of the trends that are at play which are likely to have influence over how shoppers approach pharmacy in the year ahead.

Key Learnings

This webinar will aim to consider and review the various conflicting dynamics at play including trust, value for money, the drift online, the importance of shopping locally, the green/sustainability agenda, and the many other aspects and vectors that may have a bearing on consumer needs and pharmacy's ability to address them.

The webinar will draw on published work undertaken for the IPU and others as well as B&As ongoing review of local and global trends and themes. With this, we aim to give a series of practical takeaway learnings and action points appropriate to the Pharmacy and their staff.  

Guest Speakers

Larry Ryan

Guest Speaker

Director of B&A, Research and Insights

Larry Ryan is a Director of Behaviour & Attitudes, the leading independent research and insight agency.  His work regularly focusses on pharmacy and he has undertaken an annual review of consumer perceptions of the sector for the Irish Pharmacy Union since 2006.

Oonagh O'Hagan

Panel Speaker

Managing Director of Meaghers Pharmacy Group

Oonagh O’Hagan is a qualified pharmacist and the owner and Managing Director of the Meagher’s Pharmacy Group, a group of nine physical pharmacies in Dublin and the thriving online store serving customers in 58 countries all over the world. Oonagh is a driven Entrepreneur and was named as Image Magazine’s Entrepreneur of the Year in 2016 and was one of the 24 finalists in the Ernest and Young Entrepreneur of the Year program in 2021. Oonagh is keen to promote and champion other female business entrepreneurs and as such is a Lead Entrepreneur on the Going for Growth programme which supports Irish female entrepreneurs grow and scale their businesses both in Ireland and beyond.

Denis O’Driscoll

Webinar MC

Superintendent Pharmacist for LloydsPharmacy

Denis has 26 years’ experience in pharmacy, including 22 years with HSE Addiction Services as Chief Pharmacist. After spending the most of his career as an addiction expert, Denis moved to role of Superintendent Pharmacist for LloydsPharmacy Ireland in 2018. Denis currently is the clinical lead for one of the largest pharmacy chain in Ireland, 89 pharmacies and is responsible for management and delivery of quality pharmacy service to the public. His interest in Addition continues as he is voluntary independent chair for Naloxone Advisory Group for HSE Strategy on Overdose Prevention. Denis has a PhD in Biopharmaceutics from Department of Pharmaceutics, School of Pharmacy, Trinity College, Dublin and a Bachelors Degree in Pharmacy from the same alma mater.

Registration is now closed.

Did you know?

You can use our webinars for your CPD learning. We welcome you to use the content we provide for your reflective practice to identify new learnings or how you can improve your knowledge, skills, behaviours or attitudes within the pharmacy.

If you have any questions, please feel free to contact our event organisers:

Lucia Onofri

Brand and Digital Marketing Manager
Julie Nicholl-Flood

Senior Marketing Executive