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Frequently asked questions

Retail Pharmacies

How do I place an order?

You may place an order on by simply registering your United Drug account here

How do I set up a new account?

Contact one of our Business Development Managers to set up a new account. Alternatively, call Customer Customer Care team on 01- 4632300 for assistance.

How do I organise a Business Development Manager to come and see me?

You can contact our BDM team directly. Please view a full list of contact details for our Team here.


Where can I browse job listings?

Here at United Drug we are committed to creating a high performance culture, where our people are encouraged to professionally develop in line with our core corporate values of Quality, Expertise, Ingenuity, Partnership and Energy.

We also seek to maintain a diverse workforce in which the expertise and energy contributed by all strengthens our position as market leader in our field.

To view our current job listings, please click here. You can also follow us on LinkedIn @PHXIreland


Who do I contact to list a new product with United Drug?

If you are a supplier and would like to enquire about listing your product with United Drug, please get in touch with Procurement.

Marketing Services: If you are a supplier and wish to learn more about our Marketing Services, please send an email to and a member of our team will revert back to you.

Additional Queries

Invoices: All Invoices related to your account are available on at any time.

Deliveries: You may contact dedicated Customer Care team on 01- 4632300 for your order status and delivery queries.

Returns: To request a return and check return request status please log in to For all other return queries you may contact Customer Care team on 01- 4632300.

Our Offices

United Drug

Magna Drive, Magna Business Park, Citywest Road, Dublin 24, D24 XKE5, Ireland.

T: +353 1 463 2300

F: +353 1 463 2333


General Enquiries




United Drug Wholesale (Ballina)

Crossmolina Road, Ballina, Mayo, F26 W6R6, Ireland.

T: +353 096 72555

F: +353 096 72400

United Drug Wholesale (Limerick)

Johnsgate House, Old Clare Street, Limerick, V94 E3F1, Ireland.

T: +353 061 315411

F: +353 061 315012